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Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the Zamu Data platform (the "Service"). By signing up for and using our Service, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Service.

1. Account Registration and Responsibilities

Eligibility: By using Zamu Data, you confirm that you are at least 18 years of age and legally capable of entering into contracts.Account Information: You agree to provide accurate and up-to-date information when registering for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.Account Termination: We reserve the right to suspend or terminate your account at any time if you violate these Terms or engage in any conduct that we deem harmful to the Service or other users.

2. Service Use

License to Use the Service: Zamu Data grants you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.Prohibited Activities: You agree not to:
* Use the Service for any illegal purposes.
* Reverse engineer, decompile, or attempt to extract the source code of the Service.
* Distribute viruses or other harmful code through the Service.
* Access the Service to build a similar or competitive product.Compliance with Laws: You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations, including data privacy and marketing laws.

3. Data Ownership and Privacy

Customer Data: You retain ownership of all data you upload to the Service ("Customer Data"). By using the Service, you grant Zamu Data the right to process and store your Customer Data in order to provide the Service.Data Security: We employ industry-standard security measures to protect your Customer Data. However, you acknowledge that no system is entirely secure, and we cannot guarantee the absolute security of your data.Privacy Policy: Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

4. Fees and Payment

Subscription Fees: You agree to pay all fees associated with the subscription plan you select. All fees are non-refundable unless otherwise specified.Billing: Payments for the Service will be billed on a recurring basis according to your selected plan (e.g., monthly or annually). You authorize Zamu Data to charge the payment method on file for any recurring charges.Late Payments: If payment is not received by the due date, Zamu Data reserves the right to suspend or terminate your access to the Service.

5. Intellectual Property

Ownership: All intellectual property rights in the Service, including software, text, graphics, logos, and other content, are owned by or licensed to Zamu Data. You agree not to copy, modify, or distribute any content from the Service without our express permission.Feedback: If you provide feedback or suggestions about the Service, you grant Zamu Data the right to use and implement that feedback without any obligation to compensate you.

6. Third-Party Integrations

Integrations: The Service may integrate with third-party tools (e.g., Meta Ads, Google Ads, CRM platforms). Your use of these third-party services is governed by their respective terms and policies, and Zamu Data is not responsible for the performance or availability of these integrations.

7. Limitation of Liability

No Warranties: The Service is provided on an "as-is" and "as-available" basis, without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.Limitation of Liability: To the maximum extent permitted by law, Zamu Data shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Service, including but not limited to loss of profits, data, or business opportunities.Maximum Liability: In any event, Zamu Data's total liability to you for any claims arising out of or related to the Service will not exceed the amount you paid to Zamu Data in the past 12 months.

8. Termination

Termination by You: You may cancel your subscription and terminate your account at any time by following the account cancellation instructions provided in the Service. Your access to the Service will cease at the end of the current billing period.Termination by Us: Zamu Data may suspend or terminate your account if you breach these Terms, fail to pay subscription fees, or engage in activities that harm the Service or other users.

9. Modifications to the Terms

Zamu Data reserves the right to modify these Terms at any time. If changes are made, we will notify you via email or through the Service. Continued use of the Service after such changes constitutes your acceptance of the updated Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Delaware (USA), without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts in Delaware (USA) for any disputes arising out of or relating to these Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us.

Privacy

At Zamu Data, we value your privacy and are committed to protecting the personal data we collect, store, and process. This Privacy Policy outlines how we handle your information when you use our services.

1. Information We Collect

We collect and process the following types of information:Account Information: When you sign up for Zamu Data, we collect personal details such as your name, email address, phone number, and billing information.Customer Data: As part of providing our services, we may process customer data that you provide, including customer purchase history, engagement details, and demographic data.Usage Data: We collect information about how you use our service, such as login times, device information, IP addresses, and interaction with our platform. This data helps us improve our services.

2. How We Use Your Information

We use the information we collect to:
* Provide, maintain, and improve our services.
* Process payments and manage billing.
* Analyze usage and performance to optimize user experience.
* Respond to customer support requests.
* Send important account-related communications, such as updates or changes to our service.
* Comply with legal obligations and enforce our agreements.

3. Sharing and Disclosure of Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your data with:* Service Providers: We may share your information with third-party vendors who assist us in providing our services (e.g., payment processors, cloud service providers).* Compliance with Laws: We may disclose your information to authorities if required by law or to protect our legal rights.

4. Data Security

We take data security seriously and implement industry-standard practices to protect your information from unauthorized access, disclosure, or alteration. These measures include encryption, secure servers, and regular security assessments.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data under applicable privacy laws such as the GDPR or CCPA. These may include:
* Right to Access: You can request access to the personal data we hold about you.
* Right to Rectification: You can request corrections to inaccurate or incomplete data.
* Right to Erasure: You may request that we delete your personal data under certain conditions.
* Right to Data Portability: You can request to receive a copy of your data in a machine-readable format.
* Right to Object: You can object to certain types of data processing, such as marketing emails.
To exercise these rights, please contact us.

6. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Customer data imported for segmentation purposes will be retained in accordance with your instructions or deleted upon request.

7. International Data Transfers

If you are located outside the United States, your personal data may be transferred to and processed in the United States or other countries where our service providers operate. We ensure that appropriate safeguards are in place when transferring data internationally.

8. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites, and we recommend reviewing their privacy policies before interacting with them.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you via email or through our platform. Please review the updated policy to stay informed of how we protect your privacy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.